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Privacy Policy

Naga Properties & Investment ("Naga", "we", "us") is committed to protecting your personal data. This Privacy Policy explains what information we collect when you visit naga-properties.com, how we use it, and what rights you have.

This policy applies to all visitors and contacts of the website, regardless of their country of residence. It complies with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and, where applicable, with the European General Data Protection Regulation (GDPR).

1. Data Controller

The data controller is:

Naga Properties & Investment
Dubai, United Arab Emirates
Email: contact@naga-properties.com
Phone: +971 50 382 9972

2. Data We Collect

We collect personal data only when you actively provide it to us. This occurs in the following situations:

Via the contact form

When you submit an inquiry on our website, we collect: your full name, email address, phone number (optional), area of interest, and message content.

Via WhatsApp

If you contact us through our WhatsApp link, your phone number and the conversation content are processed through WhatsApp Inc.'s platform. We recommend reading WhatsApp's own privacy policy.

Navigation data

Like most websites, our server may automatically collect standard technical data: IP address, browser type, pages visited, time spent on the site, and referral source. This data is used solely for statistical and security purposes and is not linked to your identity.

3. Purpose and Legal Basis for Processing

Purpose Legal Basis
Responding to your inquiries and investment requests Pre-contractual measures / Legitimate interest
Managing the commercial relationship Performance of a contract / Legitimate interest
Sending relevant information about our services (if you consent) Consent
Improving website performance and user experience Legitimate interest
Complying with legal and regulatory obligations Legal obligation

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy:

  • Contact form data: up to 3 years from the last interaction, or until you request deletion.
  • Active client data: for the duration of the business relationship, then archived for 5 years to comply with applicable legal obligations.
  • Navigation data: maximum 13 months.

5. Recipients of Your Data

Your personal data is not sold, rented, or traded to third parties.

It may be shared on a need-to-know basis with:

  • Our internal team managing your inquiry or investment file.
  • Trusted technical service providers (hosting, email, CRM) acting as data processors under our instructions.
  • Legal, financial, or regulatory authorities when required by applicable law.

6. International Transfers

Our website is operated from Dubai, UAE. If you are located in the European Union, your data will be transferred to the UAE, which is not considered to provide an equivalent level of data protection under EU law.

In such cases, we implement appropriate safeguards (contractual clauses, etc.) to ensure your data is protected in line with GDPR requirements. You may contact us for more information on the specific safeguards in place.

7. Your Rights

Depending on your country of residence, you have the following rights regarding your personal data:

  • Right of access: obtain a copy of the personal data we hold about you.
  • Right to rectification: request correction of inaccurate or incomplete data.
  • Right to erasure: request deletion of your data, subject to applicable legal retention obligations.
  • Right to restriction: request that we limit the processing of your data in certain circumstances.
  • Right to object: object to processing based on legitimate interest, including direct marketing.
  • Right to data portability: receive your data in a structured, machine-readable format (EU residents).
  • Right to withdraw consent: at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, contact us at: contact@naga-properties.com. We will respond within 30 days.

If you are an EU resident and are not satisfied with our response, you have the right to lodge a complaint with your national data protection authority.

8. Cookies

Our website currently uses no third-party tracking or advertising cookies. We may use strictly necessary cookies to ensure the basic functioning of the site (session management, security). No consent is required for these cookies.

If we introduce analytics or marketing cookies in the future, we will update this policy and implement a consent mechanism accordingly.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Amendments

We may update this Privacy Policy at any time. The date at the top of this page indicates the last revision. We encourage you to review this page periodically. Continued use of the website after any changes constitutes acceptance of the updated policy.

11. Contact

For any question relating to this Privacy Policy or to exercise your rights:

Naga Properties & Investment
Email: contact@naga-properties.com
Phone: +971 50 382 9972

Naga Properties

Naga Properties is a real estate engineering firm specializing in the end-to-end orchestration of investment cycles in Dubai.

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